Terms of Service & Privacy Policy

Welcome to our website. This platform is owned and operated by our non-profit organization. By purchasing our training courses, books, or consulting services, or by accessing our client portal, you agree to comply with and be bound by the following Terms of Service and Privacy Policy. Please read them carefully before completing a purchase.

Part 1: Terms of Service

1) Course Purchases and Registration

By purchasing a training course, you agree to provide accurate, current, and complete registration information. Course access is tied strictly to the individual purchaser and may not be shared, transferred, or reassigned.

2) Book Sales, Shipping, and Returns

  • Shipping: Books will be shipped to the physical address provided at checkout. We are not responsible for delivery delays or failures caused by incorrect shipping information.
  • Damaged Items: If your book arrives damaged, please contact us within 14 days of delivery with photographic proof to receive a replacement copy.
  • Returns: Except for items damaged during transit, all book sales are final.

3) Post-Course Consulting Services

We offer optional, separate consulting services following course completion.

  • Scope of Service: Consulting is advisory only. You are solely responsible for how you implement any guidance provided.
  • Scheduling & Cancellations: Consulting sessions must be scheduled within the timeframe specified at purchase. Cancellations or rescheduling requests require at least 24 hours' notice, or the session fee may be forfeited.

4) Payment Processing

All payments for courses, books, and consulting are securely processed through our third-party payment processor, Stripe. By submitting your payment information, you authorize Stripe to charge the specified amount. We do not store your full financial data on our servers.

5) Strict No-Refund Policy for Courses

All sales of training courses are final. We do not offer refunds, credits, or transfers for non-attendance, cancellation, or failure to log into the portal. It is the responsibility of the purchaser to attend the scheduled course times and access the provided materials.

6) Limited License to Portal and Files

Upon course purchase, you are granted a limited, non-exclusive, non-transferable, and revocable license to access our client portal.

  • You may access and download course files strictly for your personal or internal educational use.
  • You are strictly prohibited from copying, distributing, sharing, reselling, or publicly displaying any course materials, videos, files, or proprietary content without our express written consent.

7) Chat Room Rules & Code of Conduct

Our client portal provides access to a restricted, moderated chat room intended solely for educational discussion related to the course. By using the chat room, you agree to communicate respectfully.
We reserve the right to immediately terminate your access to the portal and chat room, without a refund, if you engage in any of the following behavior:

  • Posting defamatory, harassing, abusive, profane, or discriminatory content.
  • Sharing spam, unauthorized advertisements, or promotional links.
  • Uploading malicious software, viruses, or links to harmful websites.

8) Earnings, Professional Advice, and Liability Disclaimer

Our training courses, books, and consulting services are provided strictly for educational and informational purposes.

  • No Professional-Client Relationship: Our consulting services do not establish a formal, legally binding professional-client relationship (such as a legal, medical, or fiduciary relationship) that carries malpractice liability. The advice is educational in nature.
  • No Guarantees: We do not guarantee specific professional, financial, or organizational outcomes as a result of using our materials or consulting.
  • Limitation of Liability: To the maximum extent permitted by law, our organization’s total financial liability to you for any claim arising out of your purchase or use of our site, materials, books, or consulting shall be strictly capped at the total amount you paid for that specific product or service.

Part 2: Privacy Policy

1) Information We Collect

We collect information you provide directly to us when registering for a course, buying a book, or booking a consulting session. This includes your name, email address, physical shipping address, billing address, and any messages or text you post within our restricted client chat room.

2) How We Use Your Information

We use your data to fulfill your purchases, ship physical goods, schedule consulting, grant portal access, and manage your account. Additionally, we will use your email address to send you ongoing educational blog updates and continuing learning resources to support your training. You may opt out of these updates at any time by clicking the "Unsubscribe" link included at the bottom of every email.

3) Third-Party Sharing

We do not sell or lease your personal data. We share your information with trusted third-party service providers only as necessary to operate our platform:

  • Stripe: To securely process payments.
  • Shipping Carriers: To deliver physical books to your address.
  • Email Service Providers: To deliver course logistics and our educational blog updates.

4) Non-Profit Exemption and Data Security

As a registered non-profit organization, we are generally exempt from the specific operational mandates of the Colorado Privacy Act (CPA). However, we are deeply committed to protecting your data and employ industry-standard physical, electronic, and administrative safeguards to secure your personal information.

Effective Date: September 6, 2026